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If
you have an enquiry, please scroll down and use the
details for the service you are interested in from the
following list.
Prescription
Processing Help Desk
If you
have any enquiries regarding the following:
Pharmacy Processing
Prescription Searches
Personal Administration
Dispensing
Doctors
Contractor Payment Information.
The new contact number is 0845 610 1171
(local rate call)
This is the new Prescription Processing Help Desk telephone
number which should be used with immediate effect and
replaces any existing numbers you currently use.
Help
with Health Costs
For all queries relating to the NHS
Low Income Scheme, contact the Patient Services:
0845 850 1166
Alternatively, complete our query
form.
For general queries, prior to applying
for Prescription Pre-payment, Medical and Maternity
Exemption Certificates:
0845 850 0030
For specific queries, after applying
for / receiving Prescription Pre-payment, Medical and
Maternity Certificates:
0845 601 8076
Alternatively,
complete our query
form.
For
queries about your NHS Tax Credit Exemption Certificate:
0845
609 9299
EHIC Enquiries
For enquiries
relating to applications for the European Health Insurance
Card (EHIC)
0845 605 0707
0191 203 5555 (from outside UK)
Ehicenquiries@ppa.nhs.uk
Information Services
Enquiries
on all NHSBSA PPD Electronic Systems (EPACT, ePACT.net
and Prescribing Toolkit) and on the availability and
content of reports produced by the NHSBSA PPD.
0191
203 5050
help@ppa.nhs.uk
Web Site
If you
have any remarks regarding this web site, please complete
our feedback
form, or alternatively contact our webmaster
General enquiries
For general enquires
relating to the NHS Business Services Authority's Prescription
Pricing Division contact the Head Office, which is based
in Newcastle upon Tyne.
0191 232 5371
Media enquiries
If
you are from the press and have a media enquiry about
the NHS Business Services Authority's Prescription Pricing
Division please phone:
0191 203 5057
or email: mediaenquiries@ppa.nhs.uk
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