User Administration in the electronic Prescribing & Financial Information for Practices Service

Access to the ePFIP system is controlled by user and password. You can be given access to the system by completing and returning the ePFIP User Registration form.

The person who completes this form will be set up as the ‘master user’ for the practice which will give them access to the ePFIP User Administration facility in addition to their access to the prescribing reports available to all users.

The User Administration facility allows the practice master user to view, amend, create and delete other ePFIP users for their practice. This facility makes it much simpler and quicker for practices to manage their access to the system as they will not need to contact the PPD to create new users or to re-set passwords for those users who have forgotten their password.

On entering the facility the master user can see a list of those users currently set up for their practice:

To view, amend or delete an existing practice user, select the user from the list and click the ‘View/Update’ button.

To add a new user, click the ‘Add User’ button and then enter the user details.

We suggest that user names are set up as in the above example with first name followed by a dot followed by surname. If the user name has already been used by someone else, then a number should be added (e.g. john.Smith23).

There is no restriction on what password has to be set to. Once the user logs in they will be forced to change this and enter a password of their own.

Practice users that have been created by the User Administration facility do not have immediate access to the prescribing reports until they have viewed and accepted the ePFIP Terms and Conditions. They do this via the User Registration facility:

First, the Terms and Conditions must be read and accepted:

Once ‘Accept’ has been clicked to confirm acceptance of the Terms and Conditions the user will be prompted to change their password from the one set up by the master user and then log out and back in to the system. On logging back in the user will have access to the ePFIP prescribing reports.

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