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Key Challenge 4 - Objectives

III Foundation

Underpinning service delivery and service development are the processes and standards by which we manage and conduct ourselves.

Those who work for the PPA are stakeholders in its development and future. They need to be able to contribute to the extent of their abilities. Equally, their contribution to improving the quality and effectiveness of our services is recognised as accuracy, economy and service delivery continue to improve.

People and organisations that use, benefit from or pay for our services should be able to access these conveniently, influence their development and understand how to get the best from them.

During the period of this plan, we will be developing and reporting upon detailed Organisational Development Strategies covering workforce planning, accommodation, training, information technology and communication. These linked activities will provide a fuller set of shared planning assumptions for the continued operation of the PPA and our services.

22 Pay Modernisation (Agenda for change)
KC4 M Siswick
 

Agenda for Change introduces a new pay system linked to changes in terms and conditions of service. It was released for consultation in November 2002. If accepted following consultation, all NHS employers will migrate to the new arrangements in October 2004.

Objective Develop a project plan and implement Agenda for Change by 1 October 2004
Targets

1. Finalise a Project Initiation Document for developing and implementing Agenda for Change by 31 July 2003.
2. Produce an implementation plan including arrangements for new and local partnership agreements on terms and conditions by 31 October 2003.
3. Complete all aspects of pre-implementation work by 31 July 2004.



23 Organisational Development
KC4 M Siswick
 

The further development of the HR strategy, and federated to that the training and workforce plans, will underpin all the work undertaken in this area. The PPA has been IiP accredited for two years. Reaccredidation will require that we demonstrate continuous improvement in these areas.

Objective To progress the IWL initiative from Practice Standard, toward Practice Plus accreditation
Targets

1. Align the workforce plan of the PPA to the achievement of our long-term strategic aims.
2. To embed a work-life balance within the culture of the organisation
3. To develop a culture and attitude within the PPA that respects and values diversity
4. To achieve re-accreditation as an Investor in People by 13 December 2003



24 Security, access and use of all Information
KC4 D Ball
 

As a public body, we are subject to comprehensive requirements covering our use of personal data and public access to the information which we produce and which governs our processes.

Objective Ensure that PPA policy and practice conform to legislative and regulatory requirements in the areas of Data Protection, Freedom of Information and Caldicott Guardianship.
Targets

1. Achieve compliance with BS7799 by 30 March 2005.
2. Maintain compliance with the data protection act.
3. Achieve the Information Commissioner approved Publication Scheme by November 2003.
4. Ensure the PPA is ready to accept and process requests for information under the Freedom of Information Act by January 2005.



25 Controls Assurance
KC4 J Smith
 

The Controls Assurance standard is set by the Department of Health and applies to all NHS bodies, including the PPA. It seeks to measure the effectiveness of our governance arrangements and has direct links to our processes dealing with financial management, risk and corporate decision making. Principally it covers explicit activity in:

  • Risk Management
  • Business Continuity
  • Assurance Standards
Objective To ensure that the Authority continues its programme of compliance to the NHS Controls Assurance and Risk Management model.
Targets

1. To develop and undertake a programme of activity as agreed by the Audit Committee.
2. To work towards providing an unqualified Statement of Internal Control for the 2003/04 Annual Accounts.



26 Financial Management
KC4 D BallJ Smith
 

This area of our foundation activity covers the co-ordination of processes designed to identify current and future demands on our resources, to demonstrate how these are deployed to core delivery areas and to project development and to provide a match between expenditure and organisational performance. These cover:

  • Appropriate costing systems
  • Business Case Co-ordination
  • Internal overhead cost reduction
Objective To ensure the provision and management of adequate financial resources to cover the delivery and development of the PPA's services.
Targets

1. To produce a scoping study for appropriate costing systems
2. To incorporate cost reduction targets into the budget



27 Corporate QMS
KC4 M King
Objective To achieve Corporate Certificate to ISO9001 as an umbrella to existing service-based certificates
Targets

1. To constitute a project team to undertake this work, by the end of December 2003.
2. To move all existing quality management systems to a single certificate within twelve months of the formal start of the project.
3. To maintain existing quality certificates for the duration of the project.




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