Availability of PPD Information
Payments Timetable
No Cheaper Stock Obtainable Endorsements
Volume & Cost of Prescribing
Freedom of Information
Pre Payment Certificate
Drug Tariff
Dictionary of Medicines and Devices
In-Demand
Annual Report in PDF - Adobe Acrobat Reader required
Business Strategy
pointer - you are here
Prescribing Review
Age Printed Concession
Prescription Switching
English Presctiption Forms
Capacity Improvement Programme (CIP) - Information for Contractors
 
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Structure for Objectives and Targets

For each objective, the following information is presented in the form of a table.

Number Title
Key Challenge Lead
  Description of activity under this heading
This indicates the budget commitment where available for this area of activity. (NB revenue budget splits will be made following presentation of the full annual budget in May)
Objective Clearly identifies the purpose of the objective. It should be described in terms of the outcome (or output) that is expected rather than the process that is to be followed.
Targets

This determines what the benchmark is by which we can judge achievement of the objective. This provides a reference for the objective. It may be by comparison to current performance or it may be against an agreed milestone or pre-defined deliverable.

These can be set against any, or all, of four dimensions of performance:

  • Output - quantity, by what date, etc.
  • Efficiency - unit cost, cost effectiveness, productivity, etc.
  • Quality - accuracy, error rate, responsiveness, etc.
  • Satisfaction - customer perception, fitness for purpose, etc.

The measurement needs to be unequivocal and capable of independent verification. If performance is to be measured over time, then the data source must be consistent.





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